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CORE STRENGTHS
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Seasoned communications professional with expertise in marketing &
communications, corporate & public relations, employee
communications, journalism, creative & technical
writing/editing, business literacy
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Client-centric marketing expert with knowledge of breadth of
industries and reaching various target markets
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Ability to conceptualize strategic communications and public
relations solutions; skillful tactician who develops/implements
specific, actionable strategies with a track record of
successfully managing multiple, competing priorities, working
across all mediums and delivering results
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Recipient of over 200 awards for creative leadership, message
development and campaign results
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Track record of seamless management of priorities, professionals
and deadlines
CAREER HIGHLIGHTS
TECHNOLOGY WRITER | MARKETING & COMMUNICATIONS CONSULTANT |
Independent
2008 – Present | Roanoke,
VA
* Provide Web 2.0, social, new/digital media, public relations,
e-commerce, marketing, SEO and consulting services for clients,
including Tech Squared, Spark Your Sales, Muneris, Posh Event
Design
* Direct telephone sales project resulted in 475 calls, generated
$15k+ in revenue, reached 14% of decision makers
* Generated 180 views within 24 hours and over 300 views within a
week of publishing a blog for Handshake 2.0, becoming the 2nd
top performer in the company’s history
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Increased Tech Squared revenues 10-15% ,managed up to 30 diverse
website clients and a team of 10
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Journalism & writing/blogging covers technology, business trends
and profiles for online and print publications
PRODUCT MARKETING MANAGER, Datatel, Inc.
2007-2008 | Fairfax, VA
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Responsible for all online/offline marketing, communications,,
events, media outreach, brand awareness and client retention for
$3 million plus product revenue stream for provider of
software to post-secondary educational institutions,
specifically managed strategies for 3 core product solutions:
Human Resources/Payroll, Institutional Advancement (new product
launch) and Financial Management
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Created
new product marketing, launch and roll out plans resulting in
71% client commitment/adoption and sales to 21 new accounts in
first 18 months
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Provided a new methodology to place a $300,000+ media budget;
generated more than 500 qualified leads
CORPORATE COMMUNICATIONS MANAGER, Advance Auto Parts
2005-2006 | Roanoke, VA
* Managed, prioritized, developed all internal online/offline
communications and measured effectiveness for 43,000 employees
across the U.S., Puerto Rico and Virgin Islands for this leading
automotive aftermarket retailer
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Increased readership by 40% by redesigning staff magazine and
weekly e-newsletter; managed transition of healthcare providers
and corporate move; increased EAP usage by 3%; enrolled 250 new
direct deposit users; established /managed internship program
* Counseled executive team on thought leadership and best practices;
wrote executive speeches and detailed presentations
OWNER
| DIRECTOR OF MARKETING COMMUNICATIONS | O’Connor Group |
Serendipity Communications
2003-2004 | Roanoke, VA
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Created SOPs and employee handbook to improve efficiency,
strengthen profitability, and increase billable hours by 12% for
this full-service advertising/ public relations agency;
exceeding annual sales goals by 50%
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Garnered $18k in thought leadership and media coverage to build
agency brand awareness.
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Directed multi-faceted, mixed-media, award-winning client
marketing, media and public relations programs for all accounts,
generating client sales increases of 27% within 8 months
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Managed a press conference and media outreach for the Virginia
Tobacco Commission, gaining coverage with 67 media outlets in 21
countries and 13 states, receiving 1,134 online news release
hits, and tracking more than 1,486 print column inches of
coverage, an advertising value of more than $35k. Initiative
ranked 2nd in Virginia Economic Development Review as
one of the top 10 economic events in 2004
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Steered transition efforts of merger with Serendipity
Communications; managed team of 15; Sold stock
1992-2003
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Launched and directed all operations for 8-person integrated
marketing agency boasting over $550k in revenues
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Managed all client accounts including marketing, public relations
and media budgets up to $500k
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Increased business revenues 30% year-over-year from 1999-2003
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Generated leads as much as 34, increased sales as much as 27%, and
increased fundraising gifts by 131% for clients through single
and multi-faceted, mixed-media award-winning campaigns
DISTINCTION & HONORS
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Author,
190-page coffee table book:
The Greater Roanoke Region published
by Riverbend Books in 1998
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Founder
|Editor | Writer to hundreds of award-winning local,
national and international publications including Office
Solutions, Carillon’s Connection & to Health and Self Employed
Professional. Handshake 2.0 blog, “The Not So Simple Truth about
Online Resume Scanners,” Oct. 2009, became company’s top one-day
performer, generating 180 unique views in 24 hours
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Member, Multiple Award Winner,
Public Relations
Society of America
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Member, Multiple Award Winner,
National Federation
of Press Women
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Member,
International Association of Business Communicators
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Founding Advisory Board Member,
Virginia Tech
Communications Alumni Board
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Adjunct Faculty, Virginia Tech (Spring 2005), Taught Advanced Media Writing for
seniors
EDUCATION
B.A.
| Communication Studies (Journalism) and English | Virginia
Polytechnic Institute and State University
Selectee & Graduate | Roanoke Regional Chamber of Commerce Leadership Program
Extensive references and portfolio available upon request |